User Interviews Findings
Define
Difficult Navigation
What surfaced:
Navigation is time-consuming
Design implication:
Implemented persistent filters, search by asset name/ID, customizable dashboards, breadcrumbs
No Clear Entry Point
What surfaced:
No onboarding or guided flow
Design implication:
Created a progressive onboarding with a setup checklist and context-aware walkthroughs
Slow System Performance
What surfaced:
Current solution is laggy and slow
Design implication:
Prioritized performance-optimized UI components and lazy-loading for heavy data tables